FAQs


1. Are you in any way affiliated with the WSOP or WPT?
No. We are not in any way affiliated with the WSOP or WPT. We are merely a jewelry store selling bracelets for poker players.


2. Are the bracelets made with real gold and diamonds?
For $34.99? Yea right! The bracelet is 14k gold plated with crystals. Still not a bad deal, right?


3. Will the gold rub off on my skin?
The gold does not rub off or fade.


4. Do you sell a more expensive bracelet with solid gold and real diamonds?
We do not currently offer a more expensive option. We offer a fun, quality alternative to spending hundreds or thousands of dollars on a poker bracelet. However, if there is enough interest, we would consider working with our jewelers to create a custom high-end bracelet.


5. Will you be coming out with any different style bracelets in the future?
We designed the bracelets offered on our Web site with the customer’s tastes in mind. We are always looking at new styles and products to offer. If there is enough interest in a particular style, we would definitely consider offering it. Contact us at info@pokerbling.com and let us know what you are looking for.


6. Can I get the bracelet engraved?
Yes we now offer custom engraving on the Elite style bracelets. We can engrave 12 characters above POKER and 12 characters below POKER on the faceplate of the Elite bracelets. We can also engrave 2 lines of 14 chatracters each on the clasp of the Elite bracelets. And finally, we can engrave 2 lines of 16 characters each on the back of the Elite faceplate. Allow an additional 3-4 days for the engraving. Email us with the details of what you want to engrave at sales@pokerbling.com.


7. Can I get a custom design with my name or logo on the faceplate?
We cannot offer custom designed faceplates on individual orders. However, our Elite bracelet with engraving allows you to customize the bracelet.


8. Will the bracelet fit my wrist?
The length of the bracelet is approximately 8 inches, commonly used as the standard bracelet size. Unfortunately, the bracelet chain or mesh is not adjustable. We had to pick a length and stick with it. We chose 8 inches to best accomodate as many customers as possible. You can remove links in the Cuban Link bracelets - just be sure to use a padded pliers to open and close the links to protect the finish. It requires some serious muscle - those are some sturdy links! You may wantto take it to a jeweler for sizing.


9. I’m hosting a tournament in a few days and I need the bracelet for a prize ASAP. How fast can you get it to me?
We generally ship our orders via the US Post Office. If you need a rush order, please use the USPS Express mail option. It also doesn't hurt to send us an email at info@pokerbling.com to alert us of your situation.


10. I want to award a bracelet each week to our home game winner. (I liked the idea of being able to claim I’m a “ten-time bracelet winner.) Do you offer bulk discounts?
We don’t have bulk discounts worked in to our online payment solution, so if you want to order 10 bracelets or more, please contact us at info@pokerbling.com and we can work something out.


11. What types of payment do you accept?
We accept VISA, Mastercard and Paypal. Sorry, no American Express or Discover at this time.


12. What is your return policy?
Unfortunately we cannot accept returns at this time. However, if your product is damaged or defective in any way, we would be happy to send a replacement bracelet. Please contact us at info@pokerbling.com if you encounter an issue.


13. I am a retailer and would like to sell the bracelets at my store. Do you sell wholesale?
We do sell the bracelets wholesale. Please contact us for the details.

14. What do you charge for shipping?
We charge $5 for shipping and handling for U.S. orders. We also ship internationally. Please see the shipping options and prices when ordering through our shopping cart.


15. Do you play poker?
Yes we play poker. We have regular home games and also play at nearby casinos and the occassional trip to Las Vegas.